Privacy Policy

1. Overview

Eduverse is built with a privacy-first approach. We do not sell, rent, or trade your personal data. Your trust is our priority, and we only collect data necessary to operate and improve our platform.

2. Information We Collect

We collect limited information required for account creation, learning services, and platform security.

• Basic identity details (name, email address)
• Account credentials (securely encrypted)
• Learning activity and engagement data
• Device, browser, and usage analytics
• Payment metadata via secure third-party processors

3. How We Use Information

Your data is used strictly to operate Eduverse and enhance your learning experience.

• Providing courses, classes, and platform features
• Improving personalization and recommendations
• Ensuring platform safety and fraud prevention
• Technical improvements and performance optimization
• Important service notifications

4. Account Information

Your account information — such as your name, email, and role (student or mentor) — is used to operate your account, personalize your experience, and let mentors and learners identify each other on the platform.

5. Learning & Platform Data

We collect data about how you use Eduverse — such as courses viewed or purchased, and activity within the educational feed — so the platform can function correctly and so we can understand how to improve it.

6. Payments

Eduverse does not store full payment card details. All payments are processed through trusted third-party payment gateways that follow strict security standards (PCI-DSS compliance where applicable). We only receive limited metadata needed to confirm a transaction (such as its status), not your full card or banking details.

7. Communications

We may contact you regarding your account, transactions, security notices, or important platform updates. If you contact us directly (for example, through our contact form), the information you provide is used to respond to your request.

8. Data Sharing

We do not sell or misuse user data. Data is shared only in limited cases:

• With trusted service providers (hosting, analytics, payments)
• When required by law or legal process
• To prevent fraud, abuse, or security threats

9. Data Security

We implement industry-standard security practices including encryption, secure authentication, access control, and continuous monitoring to protect your data from unauthorized access.

10. Data Retention

We retain user data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your account at any time.

11. Account Deletion

You can request deletion of your account and associated data at any time through our account closure page, which explains exactly what happens to your data when you close your account.

12. User Rights & Control

You have control over your data. You may request access, correction, or deletion of your account information at any time through Eduverse support.

13. Third-Party Services

Eduverse may use trusted third-party services for analytics, hosting, communication, and payments. These services only process necessary data under strict agreements.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the platform. Continued use of Eduverse means acceptance of the updated policy.